Orders are processed within 1 to 2 business days and are shipped through USPS. Tracking numbers will be attached to shipping confirmation emails. Standard 5-7 day shipping is calculated and added to your total at checkout.
We gladly accept returns and exchanges within 14 days. If the climbing shoes do not fit, the odopac is damaged during shipping, or the zipper is malfunctioning within the time stated above please contact us at firstname.lastname@example.org. Please note if your odopac rips or tears, we cannot replace it at this time. We are working towards an extended warranty as we continue to grow. The activated carbon cloth will continue to work with classic stitching, thank you for your cooperation.